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"Return Policy"



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COPYRIGHT AND TRADEMARK NOTICE
This site is owned and operated by Ambrosio Martin Art Collection of Old Cuba and OldCubaArt.com. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Ambrosio Martin Art Collection of Old Cuba and OldCubaArt.com. All audio and video clips are the sole property of OldCubaArt.com or their respective content providers. All software used on the site is the sole property of OldCubaArt.com or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without OldCubaArt.com's prior written permission. All rights not expressly granted herein are reserved could result in criminal or civil penalties. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and OldCubaArt.com's trademarks or service marks of OldCubaArt.com. All custom graphics, icons, logos and service names are trademarks or service marks of OldCubaArt.com. All other trademarks or service marks are property of their respective owners. The use of any OldCubaArt.com's trademarks, It's A Cuban Thing or Y Pico Clocks or service mark without OldCubaArt.com's express written consent is strictly prohibited.

TYPOGRAPHICAL ERRORS
OldCubaArt.com has made every effort to ensure the accuracy of the product information and description. In the event a product is listed at an incorrect price due to typographical, photographic or technical error, OldCubaArt.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. OldCubaArt.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, OldCubaArt.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.

SITE LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that OldCubaArt.com is not responsible for the operation of or content located on or through any such site.

DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE OLDCUBAART.COM SITES
THE OLDCUBAART.COM WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". OLDCUBAART.COM AND MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE OLDCUBAART.COM SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. OLDCUBAART.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICUALR PURPOSE. YOU AGREE THAT OLDCUBAART.COM, ITS EMPLOYEES OR THEIR REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE OLDCUBAART.COM SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

LIMITATION OF LIABILITY
OLDCUBAART.COM shall not be liable under any circumstances for any special, consequential, incidental, punitive, or exemplary damages arising out of or in any way connected with the agreement to sell product to buyer or the product, including, but not limited to, damages for lost profits, loss of use, lost data or for any damages or sums paid by buyer to third parties, even if OLDCUBAART.COM has been advised of possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.

JURISDICTION AND VENUE
You agree that any legal action brought against OLDCUBAART.COM shall be governed by the laws of the State of FLORIDA without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the OLDCUBAART.COM sites shall be an appropriate federal or state court located in DADE COUNTY, FLORIDA.

Return Policy
All sales are final. Only defective products can be returned for replacement or credit at OldCubaArt.com's discretion within thirty (30) days from the ship date. . All returns must be in the original box with all packing materials, cables, manuals, accessories, and UPC code on the box intact. OldCubaArt.com reserves the right to reject any packages that do not meet any of the above criterias and/or impose 20% handling fee. If your order arrives damaged, it is best to REFUSE it back to the carrier attempting delivery. If you accept the package, make sure carrier's delivery record is noted regarding the damage, in order for OldCubaArt.com to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify OldCubaArt.com within 24 hours. RMA Number For all returns, you must obtain an RMA (Return Merchandise Authorization) number from OldCubaArt.com or no refund or replacement will be issued. We will not issue credits or replacements for unauthorized returns. You may request RMA number by calling Customer Service at 305-256-7326. RMA number and product return instructions will be emailed within 48 hours. The RMA number is necessary to coordinate returns with our warehouse and accounting departments. Please use a LABEL; DO NOT WRITE OR MARK THE BOX ITSELF. All returned products must be in 100% complete condition. Products must be returned with original packaging that has not been written on or defaced, manuals, blank warranty cards and other accessories provided by the manufacturer. Incomplete returns will not be accepted. SHIPPING RETURNS Freight must be prepaid and insured to our offices. The customer is responsible for shipping returns to our offices and all the shipping costs. We ask that shipments to our returns warehouse be sent via UPS, FedEx or other traceable method so that you may receive a tracking number to be sure that the shipment does arrive to its destination. RETURN OPTIONS STANDARD REPLACEMENT - OldCubaArt.com will ship a replacement upon receipt of the defective product. Note: Standard Replacement may take (2) two -(3) three weeks turn around time. EXPRESS REPLACEMENT (Cross Ship) - OldCubaArt.com will ship a replacement and charge it to credit card. Once the defective product is recieved back to our warehouse, we will issue a full credit within one (1) to two (2) weeks of receipt. STANDARD REFUND - Product must be in the original box with all packing materials, cables, manuals and accessories intact. A 20% restocking fee may apply to the amount of the item returned. Shipping and Handling charges are not refundable. Keep all packing material and documentation intact in case your product must be returned. Software products may not be returned if they are open or the product's seal has been broken. * Please note that some manufacturer's products may be returned only for replacement. If you have a question about how the Return Policy applies to a particular product, you may e-mail us at: oldcuba@bellsouth.net . OldCubaArt.com will not be liable if you order the wrong product.

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